The Cabinet of Ministers has adopted a resolution introducing digital warranties for household appliances, mobile phones and other technically complex household goods, the press service of the Ministry of Economy reports.
The changes were reportedly adopted to simplify business, digitalize business processes and improve services for the end user, the ministry explained.
It is stated that the burden on business will be reduced by abolishing nine paper forms that sellers are required to fill out during warranty service. Failure to fill out all the forms was the basis for the State Production and Consumer Service to fine stores.
Sellers have been given the opportunity to issue electronic warranties. To do this, they need to register the equipment on the manufacturer's official website in the prescribed manner. Sellers also have the right to request information about the product from the consumer to identify it.
As for the buyers of household appliances, they will now have access to the operating documents on the manufacturer's official website and the opportunity to download them electronically during the warranty period.